Insurance


We accept insurance through Community Health Plan of the Siskiyous and bill them directly for services rendered. We also accept funds from HSA or Medical Flexible Spending Accounts.

Medi-Cal does not reimburse for our visits but will cover labs, imaging and referrals we order.

We do not directly bill any other insurance carriers at this time. Payment is due at the time of service.

Other insurance companies will reimburse you for visits, labs, imaging and prescriptions we order, depending on your coverage for out-of network providers.

We encourage you to contact your insurance provider, prior to your visit, to see if naturopathic care is covered by your policy or what they will reimburse for out-of-network providers.

Visit costs do apply toward deductibles and your out-of pocket maximum if a superbill is submitted to your insurance carrier.

  • How do I find out what my insurance company will reimburse for an out-of-network provider?

    Ask, “I want to work with an out-of-network naturopathic doctor, how much will you reimburse me for visits, labs, imaging, and prescriptions?” If they ask what a naturopathic doctor is, you can tell them, “Naturopathic doctors are licensed primary care providers in the state of California.”

    Ask, “What is the best way to submit my claim with a superbill?”

  • Does the cost of my visit go towards my deductible?

    All of your visit costs do apply toward your deductible or out-of-pocket maximum so submitting a superbill is always a good idea.

  • What is a Superbill?

    A superbill is an appropriately coded bill produced by your doctor for insurance purposes and is different from an invoice or receipt. Let us know if you would like to be provided with a superbill at the end of each visit.

    More detailed instructions for submitting a superbill can be found here. If you have already been denied reimbursement after submitting a superbill, you can find information about filing a complaint here.

  • Does the Affordable Care Act cover Naturopathic care?

    With the initiation of the Affordable Care Act (ACA), more office visits may be covered by insurance in the future.

    The ACA includes a non- discrimination clause intended to ensure insurance providers offer coverage for all licensed health care professionals, including naturopathic doctors.

    Dr. Caselli is working with the California Naturopathic Doctors Association (CNDA) on efforts to ensure this happens quickly in California.

    With the CNDA’s ongoing efforts, patients contacting their providers to ask for ND services, and the worsening shortage of primary care doctors, we feel that insurance coverage may change sooner rather than later.

    We will monitor progress and notify you of changes in coverage options. If you would like to get involved, visit the CNDA website to see how.

  • What do I do if my insurance doesn’t cover my naturopathic doctor?

    There are a number of steps you can take:

    Sign up on the CNDA’s Advocacy page to stay up to date on this issue and be alerted when state insurance legislation will be voted on!

    Want NDs to be covered by your Affordable Care Act healthcare plan? Write a letter to Governor Brown now using this form: http://www.covermynd.org/.

    Print this letter and attach these informational documents to mail to your insurance company’s customer service department.

    Encourage your employer to provide you with a policy through the Community Health Plan of the Siskiyous. Individuals are not able to directly purchase from CHPS. However, you and your employer are free to investigate the products offered through CHPS.

    Is your insurance plan offered through your employer? Print this letter and attach these informational documents to give to your human resources representative for negotiating next year’s benefits package with your insurer.

    For more information visit the CNDA website!

CNDA logo

The California Naturopathic Doctors Association has insurance coverage resources for doctors, employers and insurers. If you would like to find out more, follow the links below.